Why You Need CRM: "You Lost. Now What?"

“Good job team, we lost!” said no one ever. Whether it’s losing a bet with your spouse or not having enough funds to buy the boardwalk in Monopoly, no one likes losing. Assuming you want your business to thrive rather than take a nose dive in 4th quarter then read on. Dollars and Cents The above scenarios can sting for a moment, but eventually life goes on.

Why You Need CRM: "Big Data" vs. "Customer Data"

Why You Need CRM Big Data One of the most frequently spoken terms in the world of business today is “big data.” This of course, is the popular term used to describe the exponential growth and availability of data. Anything concerning customers, vendors, employees, competitors, internal IT systems and more is grouped into this bucket of facts and statistics.