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CRM - Save Time & Hassle

CRM truly is a fantastic tool. It can be as simple or as complex as you see fit. In fact, CRM can even help prompt you on information you need to provide, what products to present for cross/upsell opportunities, and even which steps to take to close a new sale. However, one thing that everyone can go without is the endless prompts to download or enable additional CRM features (especially if you already have it!).

Before You Panic

I have to admit, by writing this blog I’m putting myself at significant risk. Because by informing you of the following knowledge in this blog post, I’ll be admitting to an imperfection in the armor that is Dynamics CRM. On the other hand, I’m being honest to a fault which is something that we can all view as “refreshing” in the world we live in today. So, without further distraction, here is my wisdom to share; CRM can have performance issues.

What is xRM?

Keep in mind, if you are new to the world of CRM it is best to keep it simple for near future. After all, you have to crawl before you walk and walk before you run. Microsoft Dynamics sits on a .NET platform. For those not familiar with .NET, think of the core of Dynamics CRM as a piece of clay that can be molded into whatever the artist wishes to create. The platform allows users to build business processes faster, and with less risk and lower cost than a standalone customer development solution.

CRM and Cortana - The Perfect Team

What’s the deal? At some point in your day you probably wish you had your own personal assistant. Well, with Microsoft’s CRM and Cortana you can have just that! Cortana was first introduced in Windows 8.1 and helped Windows mobile users manage their calendar, track packages, find files, and tell jokes. Perhaps most impressive is the fact that the more you used Cortana, the more personalized your experience was.