No doubt, you’ve heard the expression “the customer is always right.” 2016 holds no exception, as cloud-based solution Intacct hits the ground running with its latest distinction. Intacct was named a Leader in the latest Accounting Software Grid™ report from G2 Crowd, a leading business software review platform. In fact, the cloud-based accounting software was the only midmarket solution to earn this distinction.
Ringing in the New Year
Intacct starts off 2016 right where it ended 2015: on top. The Winter 2016 report, which is based on verified user reviews, also named Intacct the overall customer satisfaction leader with a score of 97—easily widening the customer satisfaction gap by outpacing scores from competing cloud-based solutions.
Scores were based on a total of 234 customer reviews—nearly double the next closest competitor—providing a more than reliable data pool. The leading cloud-based solution scored well in all feature categories, including key areas such as General Ledger, Accounts Receivable, Accounts Payable, Multi-Entity/Consolidations, Reporting/Analytics, and Platform Performance and Reliability. But how does Intacct continually shine and exceed customer expectations? Its success can be measured by how easily the end user can adopt. When something comes easy, users are able to grasp new concepts by instinct and intuition.
Intuitive by Nature
While Intacct is far from the only cloud-based solution, it is the only software that is truly intuitive in makeup and user adaptability. Its users are proficient in use within a relatively short time following implementation. No more formal training by a specialized consultant every time an update needs to be installed. Instead, the formal training is replaced by immediate use as the new user quickly gains an understanding as he easily navigates the system, selecting personal preferences and tools along the way. That’s right. The software is set up to adjust to you and your preferences so you’re not wasting time trying to learn how to adapt to a new system.
Want to start the near year running with the best named cloud-based solution? Contact Alta Vista Technology today.